Privacy policy


With this Privacy Policy we inform you about the processing of your personal data and the data protection claims and rights you are entitled to pursuant to Article 13 of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).

To start with an important fact: We shall never sell your email address to 3rd parties - period. We will only share your details with 3rd parties that you expressly consent to being shared with. We take your right to privacy seriously and want you to feel comfortable using our platform (website, apps and other digital services). This Privacy Policy deals with personally identifiable information (referred to as "Data" below) that may be collected by us on our site. This Policy does not apply to other entities that we do not own or control or persons that are not our employees, agents or within our control. Please take time to read our Terms and Conditions.

1. Processing of Data

Your data is processed by Go Sport Inc. registered at 251 Little Falls Drive, Wilmington, New Castle County, Delaware 19808-1674.

The data protection officer at Go Sport Inc. is Mr Aynur Nuriev and you can contact him via email using

Go Sport Inc. processes your personal data that we receive from you as part of our business relationship. The information and data concerning you are necessary for the management of your order / your booking and additional services.

Personal data includes your personal details (e.g. name, address, contact details, nationality). In addition, this may include order / booking data (e.g. payment orders), data from the fulfilment of our contractual obligation (e.g. insurance details), advertising and documentation data (e.g. browser records), register data, image and sound data (e.g. telephone recordings), information from your electronic communication with us (e.g. cookies) as well as data for compliance with legal requirements.

Please take note that your user name, e-mail address, or other submissions that you make on this site may contain your real name or other personally identifiable information and, as a result, may appear on this site. Like many platforms, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information. Information about how advertising may be served on this site (if at all) is set forth below. Sportline uses a 3rd party payment gateway called TrustMyTravel to ensure your personal and sensitive credit card information is securely stored. Your credit card details are NOT stored on Sportline, instead your information is securely stored and encrypted with TrustMyTravel. TrustMyTravel are fully PCI-DSS compliant and to transfer information between Sportline and TrustMyTravel we use a 256bit SSL certificate from Amazon. In layman terms this means when you save or update your credit card details on Sportline, these details are being securely stored within TrustMyTravel’s fully secure vaults to ensure your information cannot be used by malicious 3rd parties.

Sportline and its employees are unable to view your cardholder information as TrustMyTravel truncate your credit card details. You may add, update or delete your credit card information whenever you like; Participant should visit your Settings page and Sports Program Provider should visit your Billing page.

2. Use of Data, Purposes and Legal Basis of the Data Processing

We process your personal data in accordance with the GDPR and the data protection laws of the United States of America for the purposes and on the legal basis as outlined below:

Given consent pursuant to Article 6 item 1 a) GDPR, if you have granted us consent to process your personal data. Any consent given may be revoked at any time with future effect. Fulfilment of contractual obligations pursuant to Article 6 item 1 b) GDRP, as the processing of your personal data is carried out for the order management / your booking and the execution of your orders and all activities required for the operation and management of a sport program agent.

Fulfilment of legal obligations pursuant to Article 6 item 1 c) GDPR, as the processing of personal data may be necessary for the purpose of fulfilling legal obligations according to the relevant laws of the United States of America.

For the protection of legitimate interests pursuant to Article 6 item 1 f) GDPR, as if necessary, within the framework of balancing interests of us or a third party, data may be processed, by us or by a third party, beyond the actual fulfilment of the contract, in order to safeguard legitimate

interests (provided that you have not objected to the use of your data pursuant to Article 21 GDPR)

We may use Data to customize and improve your user experience on this site and to contact you. We will make efforts so that your Data will not be provided to third parties unless:

3. Recipients of Data

We will transfer your data to the Sports Program Provider who will carry out the program you booked.

Your data may therefore be transferred to a party located outside of the EU (a “third country”), if the SPP you chose resides in a third country and / or the sport program takes place in a third country.

We do not guarantee that the scale of data protection in a third country reaches the same level of protection as within the EU. By choosing a SPP in a third country / a program that takes place in a third country you are aware of the fact that the transfer of personal data to a third country is necessary for the performance of the contract between you and Go Sport Inc. and / or the implementation of pre-contractual measures taken at your request (pursuant to Article 49 item 1 b) GDPR), and / or necessary for the conclusion or performance of a contract concluded in your interest between Go Sport Inc. and the tour operator (pursuant to Article 49 item 1 c) GDPR.

We share personal data with advertising partners, including your email address, as part of the marketing of our services through third parties (to ensure that relevant advertisements are shown to the right audience). We strive to only share email addresses in hashed form to enable the matching of your email address with an existing customer database so that your email address cannot be used for other purposes.

4. Data Storage Periods

Go Sport Inc. processes your personal data for the duration of the entire business relationship (from the initiation, performance until the termination of the contract) and furthermore according to the legal safe-keeping and documentation obligations, which result from the relevant laws of the United States of America. The statutory limitation periods – in some cases up to 30 years – must be taken into consideration for the data storage period.

5. Protection Rights

According to Chapter III GDPR, you have the right to obtain information regarding your data or to limit its processing or to correct, delete it, the right of objection against processing and the right to data portability.

Furthermore you have the right to revoke any consent given at any time with future effect.

As far as the data processing is legitimated by Article 6 item 1 f) GDPR you have the right to object to the use of your data pursuant to Article 21 GDPR.

You can exercise these rights by sending an email to the following address: or by Telephone using one of the numbers provided on our Contact Us page.

6. Cookies

Like many platforms, we set and use cookies to enhance your user experience, such as retaining your personal settings. Advertisements may appear on our platform and, if so, may set and access cookies on your computer and is subject to the privacy policy of those parties providing the advertisement. Read the Sportline section Cookie Policy

7. Children

We do not allow persons who are ages eighteen or younger to become members of this site.

8. Editing or Deleting Your Account Information

We provide you with the ability to edit the information in your account by signing into your Account. You may request deletion of your user account by contacting us. Content or other data that you may have provided to us and that is not contained within your user account, such as posts that may appear within our forums, may continue to remain on our site at our discretion even though your user account is deleted. Please see our Terms and Conditions.

9. Changes to this Privacy Policy

We may make changes to this Policy from time to time without notification.


While this Privacy Policy states our standards for maintenance of Data and we will make efforts to meet them, we are not in a position to guarantee these standards. There may be factors beyond our control that may result in disclosure of data. As a consequence, we disclaim any warranties or representations relating to maintenance or nondisclosure of Data.

11. Contact Information

If you have any questions about this Policy or our platform, please feel free to Contact Us.